Welcome to WILD&FREE

Shipping policy

We mainly serve customers within the United States. All orders are shipped via FedEx. Estimated transit time is 5‑7 business days after the order has been dispatched.

Please note that the 5‑7‑day timeframe refers to shipping transit time, excluding our order‑processing period. Orders will be processed within 1‑3 business days after payment is confirmed.

Once your package ships, you will receive a tracking number for real‑time shipment monitoring. Occasionally, delivery delays may occur due to bad weather, carrier peak periods or force‑majeure conditions, which are beyond our control.

We currently focus on the US market. For customers from other regions, please contact us via email or WhatsApp to check shipping feasibility and related costs before placing an order.

If your parcel shows abnormal logistics status, feel free to reach us by email or WhatsApp, and we will respond promptly to assist you.

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