Welcome to WILD&FREE

Terms of service

Last Updated: [9/1/2026]
These Terms of Service (“Terms”) govern your access to and use of our website, services, and all product purchases. By browsing our site, placing orders, or using our services, you agree to be bound by these Terms, together with our Shipping Policy, Return Policy, and Privacy Policy.
Please read these terms carefully. If you do not agree with any part, please do not use our website or purchase our products.

1. General Information

We specialize in handcrafted braided bracelets, leather and sterling silver jewelry accessories. We continuously update our product designs and collections according to market trends to provide fashionable and high-quality items for customers.

2. Eligibility

You must be at least 18 years of age or shopping with the consent of a legal guardian to place an order on our website. You guarantee that all information you submit during registration and checkout is true, accurate, and complete.

3. Product & Price Information

We strive to ensure that all product descriptions, images, sizes, and colors are accurate. Minor visual differences due to light, screen display, and manual craftsmanship are normal and do not constitute product defects.
All product prices displayed on the website are subject to change without prior notice due to market adjustment, material cost fluctuation, or promotional activities. We reserve the right to modify or discontinue any product series at any time.

4. Payment Terms

All orders must be fully paid before processing. You agree to pay all applicable product fees, shipping fees, and any related taxes. We reserve the right to cancel or refuse orders in cases of abnormal transactions, incorrect payment information, or suspected fraudulent behavior.

5. Shipping & Delivery

Our main service area is the United States. All orders are shipped via FedEx, with an estimated delivery time of 5–7 business days after dispatch. Order processing takes 1–3 business days. Delivery delays caused by logistics peak seasons, weather, or force majeure are not within our liability scope.

6. Return & Exchange Rules

All return and exchange behaviors shall comply with our independent Return Policy. Customized and personalized products are non-returnable. We reserve the final right of judgment for defective products and return applications.

7. Intellectual Property

All website texts, logos, pictures, design styles, and product original craftsmanship are protected by intellectual property rights. It is prohibited to copy, distribute, modify, or commercially use any content without our written permission.

8. User Conduct

You agree not to use our website for illegal, improper, or infringing activities. You shall not attack, interfere with, or disrupt the normal operation of the website. Any loss caused by your violation shall be borne by yourself.

9. Privacy Protection

Your personal information collection and protection comply with our Privacy Policy. We will never sell your personal data to third parties.

10. Service Modification & Termination

We reserve the right to update, adjust, or suspend website services and product sales at any time. We also reserve the right to update these Terms without prior notice, and the revised version will take effect immediately after being published on the page.

11. Limitation of Liability

Our products are sold “as described”. We do not undertake indirect losses including but not limited to mood loss, opportunity loss, or accidental damage caused by improper use of the products.

12. Contact & Dispute Handling

If you have any questions about these terms, please contact us via email or WhatsApp. All disputes shall be settled through friendly negotiation, and shall be governed by the laws of the United States.
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